Frequently Asked Questions

Everything you need to know about shopping with Black Pepper.

How do I determine the right size for me?

We provide a comprehensive size guide on each product page. Simply click the 'Size Chart' link to see measurements in both inches and centimeters to ensure a perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you ship internationally?

Yes, Black Pepper ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How should I care for my Black Pepper garments?

To maintain the quality of our fabrics, we recommend following the specific care instructions on the internal garment label. Generally, we advise washing in cold water and air drying.